Refund policy

At ALA, every piece is carefully inspected before it is shipped to ensure it meets our quality standards. We take pride in delivering products with premium fabrics, exceptional craftsmanship, and attention to every detail.

Final Sale

All sales are final.

At this time, ALA does not accept returns, refunds, or exchanges for reasons including, but not limited to:

Change of mind

Incorrect size selection

Personal preference

Please review your order carefully before completing your purchase.

Damaged or Incorrect Items

If you receive a damaged item or an incorrect product, please contact us within 48 hours of your order being delivered.

Products must be unworn, unwashed, and in their original condition when requesting any replacement due to a manufacturing defect.

Email: team@alaclothing.com

Please include:

Your order number

A brief description of the issue

Clear photos of the product and packaging

After reviewing your request, if the claim is approved, we will replace the item at no additional cost.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. For this reason, once an order has entered processing, it cannot be modified or canceled.

Contact Us

If you have any questions regarding your order, please contact us at:

team@alaclothing.com

We are always happy to help.

Thank you for supporting a family-built brand. Every order means more than a purchase—it becomes part of our story. We truly appreciate every customer who chooses ALA and joins us on this journey.